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VOKEY
Privacy Policy
Last updated: August 24, 2026
This policy explains what Vokey collects, why we use it, and the choices you have when using our menu recommendation service.
1. Information we collect
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Account information, such as your name, email address, sign-in provider, and account identifier.
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Food preferences, dietary choices, allergies, disliked ingredients, goals, hunger level, budget, language, and other answers you provide.
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Menu photos, menu text, restaurant QR links, recommendations, saved choices, feedback, and meal history that you submit or create.
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Usage and technical information needed to operate the app, enforce usage limits, diagnose errors, and protect Vokey from abuse.
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Subscription status, product, and transaction identifiers. Payment providers process your card or store-payment details; Vokey does not receive your full card number.
2. How we use information
We use information to provide and personalize dish recommendations, explain and translate menus, remember your preferences, manage accounts and subscriptions, answer support requests, enforce limits, improve reliability, and protect users and the service.
3. AI and service providers
Menu content and relevant preferences may be processed by AI and infrastructure providers to produce recommendations. Vokey currently relies on providers such as Supabase, OpenAI, Google, Apple, Stripe, Google Play, and Expo. These providers process information under their own terms and security obligations and may process data in countries other than your own.
Only upload menus or links you are allowed to use. Avoid including faces, payment details, health records, or other unnecessary personal information in menu images.
4. Sharing and sale of data
Vokey does not sell your personal information. We share information only with service providers that help operate Vokey, when required by law, to protect safety and legal rights, or as part of a business transfer where appropriate safeguards apply.
5. Retention and deletion
We keep information while your account is active and as reasonably needed to provide Vokey, prevent fraud, resolve disputes, and meet legal obligations. You can select “Delete my account” inside Vokey. This removes your Vokey account and app data, subject to limited records we or payment providers must retain for security, tax, accounting, or legal reasons.
6. Your choices and rights
You can update preferences, sign out, stop uploading menus, cancel a subscription through the payment provider, or delete your account. Depending on where you live, you may also request access, correction, deletion, restriction, portability, or an objection to certain processing. Contact us to make a request.
7. Security and children
We use reasonable technical and organizational safeguards, but no online service can guarantee absolute security. Vokey is not designed for children under 13, or any higher minimum age required by local law, without appropriate permission.
8. Changes
We may update this policy as Vokey changes. We will post the revised policy here and update the date above. Material changes may also be announced in the app.
Questions?
Contact the Vokey team and we will help.
heybudoagentic@gmail.com